How Disciplinary Actions Can Help your Business Thrive

Mar 03, 2020

By: Kaitlin Gibson, VP Underwriting

In order to reduce any costs associated with commercial motor vehicle accidents, it is important that your company have a disciplinary program in place to ensure drivers are being safe and are following the rules of the road. Keeping drivers accountable for their actions while behind the wheel will help you maintain low insurance costs, as well as costs associated with the repair of motor vehicles that may not be covered fully by insurance. Creating a handbook for your drivers to follow will set a high standard of driving. It is important that your handbook is clear and concise so that your expectations can be easily met.

Formal written rules should be established and given to all employees. Having employees sign a document indicating that they have read and understand the rules will provide an agreement that they can be held accountable for. We suggest the following rules be taken into consideration (but not limited to) when you are creating your employee handbook:

  • Seatbelt usage
  • Drug & alcohol use
  • Safe following distance
  • The use of cell phones
  • Speeding
  • Transporting unauthorized passengers
  • Transporting unauthorized cargo
  • Lack of Maintenance of vehicle
  • Personal use of a company vehicle

When creating your employee handbook, outline clear consequences for your drivers’ actions. If rules have been broken, you will want to indicate what disciplinary action will be taken moving forward. We have provided a list of suggestions, which vary depending on the severity of their actions.

  • Verbal warning
  • Written warning
  • Suspension from driving
  • Docking pay
  • Termination

Finding the time to regularly monitor MVR’s (Motor Vehicle Records) can be tricky. It may seem as though it is a time consuming and unnecessary step, but in order to keep your drivers as well as others on the road safe, we suggest you pull these records biannually. Knowing a driver’s MVR will give you insight into whether or not they are taking your written rules and their job seriously. Drivers may not always inform managers of a moving violation, or if their license becomes suspended. This can and should be cause for disciplinary action.

While most jobs can provide supervision on-site, it can be more difficult to supervise a commercial motor vehicle driver. It is important a company knows exactly how an employee is performing in order to monitor poor performance, which may result in necessary disciplinary action. In order to correct drivers’ poor driving habits, management can use different techniques to observe them while on the road.

  • Supervised Ride-Alongs
  • Clandenstine Observation
  • Community Reporting
  • Dashboard Cameras
  • Satellite Monitoring